Privacy Policy

Introduction

Look, we get it - privacy policies can be a real snooze-fest. But here's the thing: we actually care about your privacy, and we think you deserve to know what happens with your info when you visit our site or work with us.

At Mystral Quintavorn Architecture, we're not just passionate about creating sustainable buildings - we're also serious about handling your personal information responsibly. This policy breaks down what we collect, why we need it, and what we do with it. No corporate jargon, just straight talk.

By using our website or engaging with our services, you're agreeing to the terms outlined here. If something doesn't sit right with you, let's talk about it.

What Information We Collect

We're pretty straightforward about what we gather. Here's the breakdown:

How We Actually Use Your Information

We're not collecting data just for the sake of it. Here's what we do with your info:

Who We Share Your Data With

We're not in the business of selling your info. That's not our style. But there are some situations where we need to share data:

Cookies and Tracking

Yeah, we use cookies - the digital kind, not the chocolate chip ones (though those are great too).

Our website uses cookies to remember your preferences, understand how you navigate the site, and keep things running smoothly. Most are essential for the site to work properly, but some help us analyze traffic patterns.

Your Rights

Under Canadian privacy laws (particularly PIPEDA), you've got some solid rights when it comes to your personal information:

Keeping Your Data Safe

We take security seriously. After all, if we're trusted to design buildings that keep people safe, we should definitely protect their data too.

We use industry-standard security measures like encrypted connections (SSL), secure servers, and limited access protocols. Only team members who genuinely need access to your information to do their job can see it.

That said, let's be real - no system is 100% foolproof. We do everything we can to protect your data, but we can't guarantee absolute security. If we ever experience a data breach that affects you, we'll let you know ASAP and work to make it right.

How Long We Keep Your Data

We don't hoard data forever. Here's generally how long we keep different types of information:

• Inquiry data: If we don't end up working together, we'll typically delete contact info after about two years, unless you've asked us to keep you updated.
• Project files: For completed projects, we keep records for at least seven years. This is partly for legal/professional requirements and partly so we can reference our work if needed.
• Financial records: Tax laws require us to keep these for seven years.
• Website analytics: Usually aggregated and anonymized after 26 months.

Once data's no longer needed, we securely delete or anonymize it. We're not running a digital museum here.

Changes to This Policy

Privacy laws evolve, our practices might change, and technology keeps moving forward. If we make significant updates to this policy, we'll let you know through our website or via email if you're an active client.

Minor tweaks might not get a big announcement, but you can always check back here to see what's current. The "last updated" date at the top will change whenever we make modifications.